Problem Manager (ITIL) - Proactive IT Service Quality

MicroSourcing is seeking a Problem Manager to oversee the Problem Management lifecycle within an ITIL-based framework. This role is pivotal in driving root cause analysis and improving service quality while working closely with incident, change, and configuration management.

With a commitment to building a diverse and inclusive work environment, MicroSourcing offers competitive rewards including above-market compensation, healthcare coverage, and opportunities for career growth. Join us to redefine customer experiences in the telecommunications industry!