Principal Product Manager, AI

About the Role

Recurly is looking for a Principal Product Manager to own our AI product strategy and execution. You'll be responsible for evolving Recurly into a value-added AI partner for subscription businesses - surfacing actionable insights, automating complex workflows, and making it dramatically easier for customers to grow and retain their subscriber bases. This is not a supporting role. You'll define and defend a bold AI vision, work across the full Recurly product surface, and drive outcomes that increase subscriber LTV and merchant efficiency at scale.

What You'll Be Doing

AI-Powered Merchant Intelligence

● Build predictive intelligence tools that surface churn risk scores, LTV forecasts, and upgrade propensity signals — and recommend (or autonomously execute) the best next action.

● Develop natural language interfaces that let merchant admins query their billing data, generate reports, and manage sub...