Platform Owner - Salesforce & Genesys for Call Center

A leading global IT services provider is looking for a Platform Owner to develop strategies for a call center platform. The role involves ensuring compliance with healthcare standards and leading innovation projects to enhance platform capabilities. The ideal candidate should possess a Bachelor's or Master's degree in IT or Computer Science, deep expertise in Genesis systems, and strong leadership skills. This position is based in Mexico, Jalisco, offering competitive benefits and career growth opportunities.
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