Platform Lead

Overview

Zurich Technology Delivery Center – Barcelona seeks a Platform Lead to join our technology-driven team. You will work in an environment that values collaboration, learning, and growth, supporting Zurich's strategic goals with innovative technology solutions.

Responsibilities

• Safeguard the endpoint platform stability, security, and performance to ensure seamless operations.
• Contribute to global and local endpoint platform projects by evaluating new requirements and technical solutions.
• Oversee daily operations, manage incidents, and deliver Business as Usual (BAU) tasks within the Workplace area.
• Participate in follow-up meetings, escalate issues locally, and resolve challenges effectively.
• Lead and mentor a team of Level 2 workplace technicians, acting as their technical expert and point of reference.
• Plan, coordinate, and clearly communicate software deployments with providers an...