P&L-Driven Senior Operations Leader

Concentrix is seeking an Operations Manager in the Philippines with hands-on experience in managing operations and financial ownership. You will be responsible for delivering high levels of employee and customer satisfaction while managing client relationships and improving operational processes. The ideal candidate has over 5 years of BPO operational leadership experience, strong P&L management capabilities, and excellent client-facing skills. This role demands a data-driven approach and strategic decision-making, along with a commitment to team development and employee engagement.
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