Vacancy Description
Overview
Description
Responsibilities
- Collaborate with business stakeholders to gather, analyze, and document requirements for customer engagement and decisioning initiatives.
- Translate business needs into functional specifications for Pega CDH solutions.
- Work with technical teams to design decision strategies, Next-Best-Action frameworks, and engagement policies.
- Support configuration and validation of customer decisioning logic within Pega CDH.
- Participate in user story creation, backlog grooming, and sprint planning in Agile environments.
- Conduct UAT support, testing validation, and requirement traceability.
- Analyze customer data and engagement strategies to improve personalization and campaign effectiveness.
- Ensure solutions align with business objectives and regulatory requirements.
Required Skills
- Strong experience as a Business Analyst in ...
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