Employment Type:

Shift:

Description:

SPHP is looking for a candidate that:

• Can use switchboard operation of telecommunication equipment:

• Able to operate a computerized switchboard console.

• Able to perform basic keyboard functions including typing.

• Directs all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing.

• When notified of an emergency situation, able to initiate appropriate paging and contacting personnel properly in a timely manner.

Has good communication skills:

• Processes and triages all customer calls in a clear voice using good English.

• Remains calm and maintains professionalism when handling delicate or volatile customers.

• As first respondents to emergencies, responsible for announcing and di...