Patient Access Supervisor

Supervise and coordinate second-shift Patient Access activities, ensuring timely and accurate registration, insurance verification, and financial clearance.

Drive compliance with organizational policies, regulatory standards, and best practices.

Monitor performance metrics, identify trends, and implement process improvements to enhance operational efficiency.

Provide coaching, mentoring, and performance feedback to staff, fostering a culture of accountability and excellence.

Collaborate with Baystate Health and Huron leadership to resolve escalated issues and maintain a seamless patient experience.

Support staffing plans, schedule adherence, and resource allocation for optimal coverage during second shift.

Participate in departmental meetings and contribute to strategic initiatives aligned with Huron and Baystate Health goals.