Packaged Gases Inside Sales Representative -MAINE

JOB SUMMARY – Packaged Gases ISR

Essential Functions
Proactive Account Touchpoints & Relationship Management
Maintain regular contact with existing customers to reinforce relationships, address service concerns early, and build trust.
Serve as the primary point of contact to strengthen loyalty and ensure customers feel valued.
Drive Box 2 Growth via Cross-Sell/Up-Sell Strategies
Analyze purchase history and ask discovery-based questions to uncover gaps in current buying patterns.
Actively promote complementary products (, safety supplies, welding accessories, tools) to increase share-of-wallet within existing accounts.
Secure Long-Term Commitments through PSAs (Product Sales Agreements)
Introduce and negotiate PSAs with customers as a tool to lock in pricing, improve forecasting, and solidify long-term relationships.
Use PSAs to reduce churn risk by making competitors’ entry more difficult and reinforcing service consistency.