Order Management Specialist

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to: Order Management Lead
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Your role and responsibilities

In this role, you will have the opportunity to be responsible for providing internal and external customer service, including technical support, order, and payment-related assistance, claims management. Each day, you will coordinate with relevant functions to ensure complete case ownership. You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions.

The work model for the role is: #LI-Onsite

This role is contributing to the Electrification business division in Apodaca.
You will be mainly accountable for:
Ensuring the resolution of customer issues, including order, technical, and payment-rela...