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Order Management Intern

ESTÉE LAUDER Companies

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time July 08, 2026
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Vacancy Description

Responsibilities

  • Monitor and manage inbound orders for EDI accounts and process manual orders in SAP for non-EDI accountsInclusive of Retail Partner and FSSInclusive of saleable/non-saleable
  • Serves as the primary point of contact for field sales, counter, sales planner, commercial, and distribution teams for:Order management validation ShipmentsNew launch and promotional program allocations ELC-owned counter requirementsDoor openingService level details 
  • Review open order reports daily (import into spreadsheets to analyze), communicate and recommend decisions
  • Address/Investigate and action orders as required with priority to ensure orders are completed timely to ensure shipping schedules are met
  • Proactive management with commercial team to alert on out-of-stock situations
  • Alert commercial team of inventory status including counter inventory
  • Inform commercial team and retailers of Customer purchase order (PO) errors and su...
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