Ops Manager

About Position: We are seeking a Ops Manager to design and build while ensuring secure enterprise authentication. This role focuses on IAM, Managing team You will work on production-grade AI systems that require monitoring, guardrails, security, and cost/token optimization, while handling real world operational issues that appear only after deployment. Role: Ops Manager Location: All Persistent Locations Experience: 15 to 20 years Job Type: Full Time Employment What You'll Do: Own end-to-end IAM service delivery across enterprise and cloud platforms Manage access provisioning, identity lifecycle (JoinerMoverLeaver), SSO, MFA, and PAM operations Ensure SLA/KPI adherence, operational excellence, and continuous service improvement Handle critical incidents (Sev 0/1), escalations, and drive root cause analysis (RCA) Lead IAM governance, including access reviews, audits, and compliance alignment Define and enforce access control models (RBAC, least privilege) Act as primary stakeholder cont...