Operations Team Leader (B2B)

Location: Cebu (Onsite)

Availability: Immediate joiners preferred

Job Summary:

The Operations Supervisor (Team Leader) will lead and manage a team of B2B sales agents within a BPO/call center environment. This role is strictly focused on driving B2B sales performance, revenue generation, client acquisition, and conversion targets while ensuring high-quality customer interactions and operational excellence.

The ideal candidate must have a proven track record supporting B2B sales campaigns, coaching agents on consultative selling techniques, handling high-value client engagements, and consistently exceeding sales and revenue KPIs. This role reports directly to the Operations Manager.

Key Responsibilities

B2B Sales Leadership & Performance Management

• Lead, motivate, and manage a team of B2B sales agents to consistently achieve or exceed reven...