Operations Support Associate (DC)

Job description

HireArt is helping our client find an Operations Support Associate to join its designated market team.

In this role, you’ll provide on-site operational support at the assigned facility, ensuring efficient customer service and vehicle readiness.

The ideal candidate is motivated, organized, and comfortable delivering hands-on support in a fast-paced environment.

What you'll do:
Customer Service and Vehicle Processing:

Assist customers with the rental process, including check-in, vehicle assignment, and rental return.

Prepare rental vehicles for drivers, including fueling, cleaning, installing telematics and license plates, and conducting vehicle inspections.

Manage and organize vehicle compliance documents.

Operational Support:

Organize the vehicle lot and coordinate vehicle transportation.

Complete daily rental operations tasks.

Report vehicle issues, program challenges, a...