Operations Supervisor (934)

Overview

The successful applicant will be responsible for directly managing and developing a sales‑focused team to efficiently and effectively achieve business and campaign objectives. This role requires a strong focus on driving revenue, improving conversion rates, and ensuring that quality and compliance standards are consistently met.

You will play a key role in coaching, motivating, and performance managing agents in a fast‑paced, target‑driven environment, while continuously identifying opportunities to improve sales performance and team effectiveness.

Qualifications

• Matric / Equivalent qualification.
• Proven sales experience (essential).
• Previous experience in a Team Leader / Supervisor role or equivalent (beneficial).
• Strong understanding of sales performance metrics and target‑driven environments.
• Experience in coaching and developing sales teams to achieve targets.
• Proficiency in Microsoft O...