Operations Program Lead

Job Description – Manager, Back Office PMO Business)

Role Overview

The role will lead a team of Project Managers who are responsible for implementation and change management projects for Voice/Network for Business operations. This role will be responsible for driving structured project execution, ensuring seamless transitions, and maintaining stakeholder alignment across global teams, ensuring Project KPIs are met, will need to report the Weekly Summary of the projects handled by the Project Managers to internal and external stakeholders.

Key Responsibilities

Project & Program Management

• Lead the team of Project Managers who will be responsible for end-to-end implementation and change initiatives for Business back-office operations for Voice and Network projects
• Develop and manage project plans, timeli...