Operations Manager

Job Title: Operations Manager (Warehouse)

Job Summary

The Operations Manager (Warehouse) is responsible for leading and optimizing end-to-end warehouse operations within a high-volume FMCG distribution environment, ensuring efficient execution of inbound, storage, picking, packing, and dispatch activities while maintaining high standards of productivity, inventory accuracy, safety, and cost control.

Key Responsibilities

• Manage daily warehouse operations including receiving, put-away, storage, picking, packing, and dispatch, ensuring smooth material flow and full adherence to SOPs, SLAs, and safety standards. Monitor and analyze key warehouse KPIs such as order fulfillment rate, picking accuracy, OTIF, dock-to-stock time, and overall productivity, taking corrective actions when needed.
• Lead and supervise warehouse teams including supervisors, team leaders, pickers, and forklift...