Operations Manager

Project Support, Process & Automation

Our Mission

Our goal is for everyone to make bolder choices with their finances.

To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people—those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be Bolder for Better.

Description

What you will do:

• Design Standardized Operational Blueprints: Develop and implement templates and structures for SOPs and workflow documentation to ensure consistency across all Operations teams.
• Lead Workflow Analysis & Design: Build “self-driving” processes that minimize manual interventions and reduce operational risk.
• Manage the Process Engineering Team: Provide direction, coaching, and oversight as the team gathers requirements, maps processes, documents proce...