Operations Leader - BPO (US Retirement)

EXL is seeking a Business Leader in Pasay, Metro Manila, to oversee service quality, team management, and client interactions. The ideal candidate will have 6-9 years of experience, a college degree, and supervisory experience in a BPO environment, preferably in insurance processes. The role involves meeting SLA targets and driving quality initiatives. Candidates must have a solid background in US Retirements and demonstrate strong team leadership skills.
#J-18808-Ljbffr