Operations Analyst

Tapi is a high-growth SaaS company revolutionising property maintenance with innovative software solutions. With a strong presence in New Zealand and Australia, we help property managers streamline their operations through seamless automation and smart integrations.

Position Overview

We are seeking an analytical and detail-oriented Operations Analyst to join our team. The Operations Analyst plays a crucial role in managing and optimising key internal processes, identifying areas for improvement, and driving operational efficiency across all facets of our business.

Key Responsibilities

Billing & Subscriptions

• Management of billing platforms — Chargebee, Stripe, and GoCardless — including setting up new subscriptions, updates and changes to customer billing.
• Facilitation of aged receivables reporting and processes each month, including following up with customers for payment and managing invoice reconciliation.
• All rev...