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Operational Excellence Coach

Manulife

Toronto, Ontario, Canada Full-time March 15, 2026
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Vacancy Description

The Operational Excellence Coach will offer technical training and coaching on the OE broad disciplines – i.e. Agile, Lean, Design Thinking, CI. OE workshops (e.g., Problem Solving tools and techniques, VSM, CJM, Scrum, CI workshops). The function will also assist to develop the capability for OE augmented resources in service/business lines for self-managed teams.

Project / Service Delivery

  • Responsible for ensuring that all projects delivered by the squad employ the right project management framework and tools, performance improvement methodology, problem solving tools and techniques, data analysis, etc.
  • Provide technical mentorship and detailed guidance to OE consultants within the squad to ensure that the agreed project management framework and tools, performance improvement methodology, problem solving tools and techniques, data analysis, etc. have been applied correctly in order to meet the project objectives.
  • Collaborate internally within th...

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    Vacancy Details

    Location Toronto, Ontario
    Country Canada
    Type Full-time
    Category Business Operations Specialists
    Posted March 15, 2026

    About Manulife

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    Manulife

    Toronto, Canada

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