Vacancy Description
Officer, Specialist, Customer center officer, T&O-(2400004U)
Act as the major contact point of the Bank to provide service by handling inbound service call to answer customer inquiries, including banking and credit card products, systems and other inquiries, and resolve customer issues as well as manage identified financial transaction / modification service, etc.
Perform inbound x-selling / referral for banking and credit card products / services to line up with business needs
Follow-up cust...
Business Function:
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities:
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