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Office Specialist - Birmingham North

Cooks Pest Control

Birmingham, Alabama, United States Full-time July 08, 2026
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Vacancy Description

Job Description

The Office Specialist is skilled in the day-to-day functions of the office and will perform a variety of office/clerical duties while providing excellent customer service. Responsibilities may range from general receptionist duties to some HR and Accounting functions.

Customer Service

  • Answer incoming customer calls and route calls to the appropriate department.
  • Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
  • Respond to customer account and billing questions or concerns.
  • Contact customers regarding invalid payments and funding sources.
  • Accounting

  • Process customer payments received and complete daily bank deposits.
  • Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate.
  • Monitor past due accounts and contact customers for collect...
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