Office Assistant II (49.26)

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first.

JOB FUNCTIONS:
• Performs a variety of general clerical assignments within a framework of established procedures and without close supervision, including typing, filing, and records management. Also responsible for customer service involving the general explanation of rules, policies, and procedures specific to the area of assignment.
• Files documents, maintains computerized and manual records, compiles data for general information purposes and individual requests for special reports.
• Handles customer service inquiries as needed, using the Customer Service Billing System.
• Screens and routes incoming telephone calls, addresses walk-in inquires, and...