Vacancy Description
- Handle incoming customer calls related to ticket inquiries, reservations, and cancellations.
- Guide customers through the online ticketing system and troubleshoot any technical issues.
- Forward complex or unresolved concerns to the relevant department or supervisor for further support.
- Safeguard confidential customer data by adhering to established security protocols and guidelines.
- Guide customers through the online ticketing system and troubleshoot any technical issues.
- Forward complex or unresolved concerns to the relevant department or supervisor for further support.
- Safeguard confidential customer data by adhering to established security protocols and guidelines.
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Submit your application for No BPO experience needed - Ticketing Agent - Dayshift/Nightshift at Telesys BPO Hiring Solutions
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