New Store Concierge

Summary:

The New Store Concierge is a relationship-driven role designed to welcome, guide, and support new client stores from their earliest interactions through store opening and initial operations. Serving as a trusted partner and single point of contact, the Concierge builds strong relationships with store owners and managers while coordinating seamlessly across internal departments to ensure a smooth, personalized onboarding experience. Rather than focusing on any one function, the Concierge coordinates people, processes, and information across the organization to create a consistent, personalized, efficient and overall 'best-in-class' onboarding journey for each new store.



Job Description:

• Serve as the primary point of contact for new store owners and managers throughout the onboarding process.


• Build trusted relationships and function as an internal advocate for store needs and prioriti...