NDR Executive / Telecaller

Job Description – NDR Executive / Telecaller (Logistics) Company: Ad2Ship Location: Jaipur, Surat Experience: 0–2 Years (Freshers can also apply) Industry: Logistics & D2C Shipping Solutions About the Role: Ad2Ship is looking for a dedicated and enthusiastic NDR Executive / Telecaller to join our logistics team. The candidate will be responsible for handling customer calls, resolving NDR (Non-Delivery Report) cases, and coordinating with customers and delivery partners for successful order deliveries. Key Responsibilities: • Handle customer calls regarding delivery and shipment issues • Resolve NDR cases by coordinating with customers and courier partners • Update delivery remarks and maintain records in the system • Follow up with customers for address, availability, or delivery confirmation • Maintain proper communication and customer support Requirements: • 0–2 years of experience in Telecalling / Customer Support / Logistics • Freshers are welcome to apply • Goo...