Vacancy Description
Position Description
Multilingual Service Desk Analyst
Languages
- Dutch
- French
- Estonian
- German
- Finnish
- Japanese
- Mandarin
- Latvian
- Lithuanian
- Norwegian
- Portuguese
- Swedish
Want to expand your experience in one of the world's largest IT and business consulting services firms?
Your future duties and responsibilities
- Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
- Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy and proficiency.
- To work in partnership with local management, colleagues and clients at all levels to ensure requests are resolved to the...
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