Microsoft Dynamics CRM Lead/Manager

Description

:The Microsoft Dynamics CRM Lead/Manager will be responsible for delivering portfolio of application and process solutions to the cross-platform sales, marketing, and field service organizations enabling commercial and service excellence. This role will be responsible for ensuring systems meet our cross-platform business needs inclusive of essential changes that will support evolving business requirements and the driving of continuous improvement. The Customer Engagement Application Lead will work closely with business product owners and stakeholders to proactively identify opportunities to improve the adoption and value of key productivity tools in the Customer Engagement ecosystem.Principal Duties and Responsibilities (Essential Functions):Business Engagement:

Act as the primary point of contact for all stakeholders (e.g. business, implementation partners, executives, and other IT departments) on matters related to Customer Engagement...