Microsoft Dynamics 365 POS – Technical Specialist

Job Summary, The Microsoft Dynamics 365 POS Technical Specialist is responsible for end-to-end mgmt, deployment, and support of Microsoft Dynamics 365 Retail POS solutions across pan-India retail stores. The role ensures seamless POS operations, system stability, regulatory readiness and high system availability to support daily store operations in a high-volume retail environment. Key Responsibilities Dynamics 365 POS & Store Operations Configure and manage new store creation for multiple retail locations across India. Install, configure, and support Cloud POS (CPOS) and Modern POS (MPOS) for stores, kiosks, and back-office operations. Perform store-level POS configuration, including layouts, hardware profiles, tax parameters, and operational settings. Manage POS user accounts, role-based access, and security permissions aligned with store hierarchies (cashiers, supervisors, store managers). Configure and maintain POS terminals, peripherals, and store devices to ensure uninterrupted b...