Microsoft Cloud Incident & RCA Lead

A leading technology consulting company based in Petaling Jaya, Malaysia, is seeking an experienced professional to lead major incident ownership and root cause analysis. The ideal candidate has a minimum of 4 years of experience in managed services or infrastructure and a strong understanding of Microsoft cloud technologies. Responsibilities include engaging with Microsoft Support for escalations, conducting workshops, and mentoring junior engineers. This role requires excellent communication skills and a willingness to travel as needed.
#J-18808-Ljbffr