Merchant Onboarding Lead: Experience & Risk

Myboost in Kuala Lumpur is seeking a Merchant Onboarding & Experience Assistant Manager to support the entire merchant onboarding journey, ensuring compliance and efficiency. The role requires a minimum of 5 years' experience in merchant operations, KYC/KYB processes, and customer experience within a fintech environment.

The Assistant Manager will manage onboarding pipelines, resolve escalations, and collaborate across teams to optimize processes and enhance the merchant experience. Strong ownership and decision-making skills are essential.