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Medical Telephone Operator

Epic Care

Antioch, California, United States FULL_TIME June 26, 2026
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Vacancy Description

Overview



HOULRY RATE (DEPENDING ON SKILLS/EXPERIENCE): $24.21 - $29.74

SCOPE: The Medical Telephone Operator is required to uphold the call center’s highest value which is treating our callers with C.A.R.E. Empathy, active listening, and quality customer service are skills which we require all of our operators to have and demonstrate. 


Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • The Medical Telephone Operator is the first point of contact for all incoming calls to Epic Care
  • The Operator is expected to communicate professionally with internal and external customers, assisting them with appointment questions and scheduling needs and ensuring accurate and timely interdepartmental call transfers to promote a pleasant and seamless experience
  • In addition, the Operator will use available resources and tools to solve problems in a timely and precise manner
  • Answe...

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    Vacancy Details

    Location Antioch, California
    Country United States
    Type FULL_TIME
    Category Communications Equipment Operators
    Posted June 26, 2026

    About Epic Care

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    Epic Care

    Antioch, United States

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