Mandarin-Speaking Tech Support Specialist

City of Shakopee, MN is seeking a Technical Support Representative to manage inbound technical support requests and ensure customer success. You'll resolve issues across all account tiers and document knowledge for self-service resolution. Candidates should be pursuing a bachelor's degree in an engineering or science-related field or have 1+ year of technical support experience, alongside proficiency in English and Mandarin. Competitive benefits and flexible time off are offered.
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