Mandarin-Speaking Customer Support (Live Chat & Email)

A recruitment agency in Kuala Lumpur is seeking a Customer Service representative for live chat and email support. The role includes responding to enquiries, managing escalations, and ensuring customer satisfaction. Candidates should have at least SPM, preferably with customer service experience, and fluency in Mandarin is preferred as the position deals with Mandarin-speaking clients. The salary ranges from RM3500 to RM5000, and the position requires working in rotational shifts.
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