Mandarin-Speaking Customer Success Specialist

Teleperformance is seeking a Customer Success Specialist in Malaysia to enhance customer satisfaction through proactive support. The role involves responding to inquiries via phone and email, ensuring customers have a seamless experience while using the client’s services.

Ideal candidates should hold a Bachelor’s Degree or diploma, possess strong interpersonal skills, and be adept in customer service. Responsibilities include processing orders, maintaining data confidentiality, and fostering a positive brand image.