Manager, Training

Job Purpose

The Training Manager - Revenue Cycle Management (RCM) is responsible for designing, developing, and implementing comprehensive training programs to enhance the efficiency, knowledge, and skills of the revenue cycle team. This role ensures that all staff members are properly trained in revenue cycle management processes, including billing, collections, coding, compliance, patient intake, insurance verification, and denial management. The RCM Training Manager also works closely with leadership to identify training needs and improve operational performance through ongoing education and development initiatives.

Responsibilities

• Training Program Development
  • Design and implement training programs for new and existing employees focused on various revenue cycle functions such as patient registration, coding, billing, claims processing, collections, and denial management.
  • Develop training materials, manuals, and standard op...