Manager (IT Experience)

What the role is

You will be part of a team that provides integrated employee essential services and MINDEF corporate services across various MINDEF offices.

What you will be working on

• Manage and deliver quality Information Technology (IT) support services for MINDEF departments
• Handle demands and requests from various sources
• Enhance and improve IT support services
• Implement innovative and digital solutions to improve service delivery

Challenges

• Balancing customer demands with organisational requirements
• Continuously improving service delivery

What we are looking for

• Education in IT or any related field
• At least 3 years of work experience in an IT or service-related area
• Experience in project management
• Service-oriented mindset and highly customer-oriented
• Keen interest in innovation and digitalisation
• Good interp...