Luxury Hospitality L&D Leader—Guest Experience Excellence

IHG is seeking a Learning and Development Manager in Malaysia to develop and execute a comprehensive L&D strategy aligned with luxury service standards. The role involves designing training programs, leading onboarding, and supporting talent development within the hotel. Candidates should have a bachelor's degree in Human Resources or Hospitality and 5–8 years of relevant experience in luxury hospitality environments. The position is crucial for enhancing employee engagement and guest experiences.
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