Vacancy Description
You'll Thrive in This Role If You
- Enjoy being on-site and on the road and draw energy from being close to the action.
- Prefer hands-on involvement over briefing from a distance.
- Instinctively ask show me how you actually do it before reaching for a model.
- Connect easily with stakeholders at every level, from regional managers to frontline technicians.
- Have a strong ability to turn operational complexity into simple, usable learning.
- Treat SMEs as partners and value the experience they bring.
- Measure success by what improves in the field and the difference it makes for teams and customers.
- This is a national role that reports to the Head of L&D and works closely with Operations and the National Support Office.
- This role will explore the real work to identify where capability and performance gaps exist - running operational discovery, ma...
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