Learning and Development For NBFC

Roles and Responsibilities

Responsibility Type

Description

Duties and Responsibilities

Responsibilities:

Training Need Identification
1. Gaining deep understanding of business’s short and long-term objectives, challenges, product portfolio, customer’s profile and other nuances, to provide tailored learning interventions for capability development.
2. Ensuring and measuring the impact of training and its relevance to participants. Measuring the final business impact of training.
3. Scheduling & having conversations with stake holders from business, COE and HRP at frequent intervals to understand business nuances.
4. Carry out diagnostics to understand business challenges and its likely solution from L and D lens. Preparing & presenting diagnostic reports using tools like BEI, FGD, Surveys, Psychometric assessments, to arrive at holistic group and individual learning needs.
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