Lead, Contact Center Operations & CX Excellence

A premier business process outsourcing firm in Lahore is seeking a candidate with 1-2 years of experience in a Contact/Call Center for team coordination and management. The role requires the ability to handle escalations and achieve set targets while maintaining effective collaboration. The ideal candidate should hold a Bachelor's degree or higher and have advanced proficiency in MS Excel. Benefits include a 5-day workweek, bonuses, and comprehensive health coverage.
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