Lead Authorization Technician

Job Summary

The Lead Authorization Technician is responsible for assisting the UM Manager to develop a successful and cohesive unit, with high level of productivity to achieve the department's overall performance metrics. The position supports the UM Manager by serving as a department and staff resource in managing day to day referral management, information system/technology and operational issues. The position is responsible for monitoring the daily UM inventory reports/staff queues and ensuring cases are processed within the established timeframe requirements. The position also assists in triaging identified issues, resolving applicable issues and escalates appropriate issues to UM Manager. The position also acts as a point person for ad hoc projects involving other departments such as Claims and Member Services.

The Lead Authorization Technician supports the UM Specialist by handling all administrative functions of the authorization process including i...