Vacancy Description
About Position:
Experience in global systems support, with emphasis on the Market / Credit Risk domain. Experience with key financial industry data domains (e.g. reference data, market data etc.)
- Role: L2 Support Engineer
- Location: Pune/Bangalore/Hyderabad
- Experience: 5 to 8 Years
- Job Type: Full Time Employment
What You'll Do:
- Ensure the timely production of local and global risk measures and reports daily
- Monitor overnight risk batch processes and publish daily status reports
- Respond to support incidents such as data load calculation or report generation failures
- Manage incident tickets and track resolution through ITSM tools (JIRA ServiceNow)
- Respond to end-user service requests
- Release Management on UAT and Production Environments
- Ensure succinct and timely communication of issues to stakeholders (e.g. Global Risk business support teams management)
- Contribute to operational documentation (e.g. ...
Experience in global systems support, with emphasis on the Market / Credit Risk domain. Experience with key financial industry data domains (e.g. reference data, market data etc.)
- Role: L2 Support Engineer
- Location: Pune/Bangalore/Hyderabad
- Experience: 5 to 8 Years
- Job Type: Full Time Employment
What You'll Do:
- Ensure the timely production of local and global risk measures and reports daily
- Monitor overnight risk batch processes and publish daily status reports
- Respond to support incidents such as data load calculation or report generation failures
- Manage incident tickets and track resolution through ITSM tools (JIRA ServiceNow)
- Respond to end-user service requests
- Release Management on UAT and Production Environments
- Ensure succinct and timely communication of issues to stakeholders (e.g. Global Risk business support teams management)
- Contribute to operational documentation (e.g. ...
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