L2 Incident Lead - Hospitality Tech Support

Amadeus IT Group S.A. seeks an L2 Incident Management Specialist in Makati, Philippines, providing advanced technical support to the hospitality industry. You will lead incident resolution efforts, collaborate with teams, and document technical issues.

Ideal candidates possess 3-5 years in technical support, excellent communication skills, and a strong customer service focus. Knowledge in hotel solutions and technologies, along with SaaS concepts, is beneficial.