Vacancy Description
Customer Support & Incident Management
Act as a first-line (L1) support engineer with strong analytical and technical capabilities
Monitor systems, handle alerts, and ensure timely incident resolution
Investigate issues beyond surface level: analyse logs, identify root causes, and propose solutions
Collaborate with L2/L3 teams and developers
Technical Troubleshooting & Development Support
Troubleshoot issues across Azure-based solutions, integrations, APIs, and applications
Read and understand code (C#/.NET) to identify defects or misconfigurations
Implement small bug fixes, configuration updates, or deployments where appropriate
Support CI/CD pipelines and ensure stability of releases
Co...
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