Knowledge Management Specialist

Position Description:

The HR Knowledge Management Specialist enables effective and consistent HR service delivery by designing, curating, and governing access to global HR content, processes, and tools. As a steward of CGI’s HR operating model, this role ensures accuracy, standardization, and quality across enterprise HR documentation and practices.
Working closely with SBU HR teams, Centers of Expertise, and GBS H2R, the role drives alignment between documented HR standards and operational execution, oversees governance cycles (including document currency and approval workflows), and supports continuous improvement of HR processes and service models to enhance Partner experience and operational efficiency.

Your future duties and responsibilities:

• Manages and curates high‑impact HR content, tools, and resources to support effective HR service delivery and global operating model adoption.
• Ensures usability, accuracy, and re...