Key Holder

Full job description

Job Description

General Summary

As a key holder, you’ll play a critical role in promoting sales while ensuring that all customers receive high levels of customer service consistent with our Ace helpful brand. This includes training and monitoring the progress of the sales associates and cashiers in establishing and achieving set retail objectives based upon the company standards and policies thereby creating a culture based on service, promotions and sales.

Essential Duties & Responsibilities include the following. Other duties may be assigned.

Customer Service:

• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outg...