Key Account Manager - IT services

Job Description

We are looking for a Key Account Manager to grow and develop one of our strategic retail customers in Spain. The role is focused on building trusted relationships, understanding the customer’s business priorities, and identifying opportunities where our digital, technology, and consulting capabilities can create clear business value. This is not a pure sales role. We are looking for someone who can act as a trusted advisor, connect business and technology stakeholders, and turn customer challenges into long‑term growth opportunities.

Customer Growth and Relationship Management

• Own and grow the relationship with a strategic retail customer in Spain.
• Build strong relationships across business, IT, digital, and executive stakeholders.
• Develop a deep understanding of the customer’s strategy, operating model, pain points, and investment priorities.
• Identify new opportunities for growth within existing buyi...