Junior Customer Success Operations Associate

Requirements

• Excellent oral and written English communication skills are required. Other languages are a plus
• Basic Excel/or Google Sheets knowledge (e.g., filtering, pivot tables, basic formulas)
• Strong organizational skills and ability to structure, clean, and manage data efficiently
• Hunger: You are not afraid of challenges, and you are eager to raise the bar every day
• Proactivity: You actively propose value-creating solutions and are not afraid of mistakes
• Flexibility: You are comfortable working in a fast-changing environment with few certainties
• (Desirable) Familiarity with CRM and ticketing systems (e.g., Salesforce, Zendesk)
• (Desirable) Previous experience or interest in SAAS Sales/Business Travel/Start-ups

What the job involves

• We are looking for a driven and enthusiastic Customer Success Operations Associate - Junior (m/w/d), who desires to contribute to the growth an...